Frequently asked questions

How do I register?

You can register by simply setting up an email address and a password. Sign in to view what is already in your shopping bag.

Can I ship different items in my order to different shipping addresses

You can register by simply setting up an email address and a password. Sign in to view what is already in your shopping bag.

Can my order be gift wrapped with gift messages

You can register by simply setting up an email address and a password. Sign in to view what is already in your shopping bag.

Can I ship different items in my order to different shipping addresses

You can register by simply setting up an email address and a password. Sign in to view what is already in your shopping bag.

Unable to find satisfactory answers ? Contact Support

E-Mail Address

We do not believe in spam. We only send out our newsletter to people who have subscribed. You can opt-out of the newsletter at any time. Email address will only be used for the purpose of processing and communicating information of an order placed with us. We do not sell your email address to third parties.

Personal Information

We collect your personal information like name, email address, phone number, shipping and billing address when you place an order or when you set up an account with us. Credit card information is not stored on our servers at any time. We use the personal information to process an order and provide update and support on your order. We do not sell your personal information to third parties.

Cookies

Like almost all e-commerce web sites, we use cookies. Our cookies do not store any of your personal information, but they do allow us to do things like keep items in your shopping cart during your visit or provide you with a more personalized user experience. We may use selected third parties for analysis purposes.

Site Use

Customers may not access or use the RmKV website for illegal or unauthorized purposes. Also, customers agree that no comments or other user submissions to the RmKV website will violate any right of any third party, including copyright, trademark, privacy or other personal rights. The customer is and shall remain solely responsible for the content of any comments made.

Colours

We have made every effort to display as accurately as possible the colors of our products that appear on our Site. However, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor's display of any color will be accurate.

Changes to terms of service

You can review the most current version of the Terms of Service at any time at this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

International shipments

We request our customers to be aware of local laws and customs duty charges before placing the order. Regulations of the country of destination regarding import customs duty and taxes would apply. Customers (consignee) may have to pay customs charges, import duties and taxes which are levied once a shipment reaches the consignee’s country. Consignee will be responsible for paying these additional fees.

Contact Information

Questions about the Terms of Service should be sent to us at customercare@rmkv.com

Address

RmKV Silks Pvt. Ltd.
No: 125,126,127
Usman Road, Panagal Park,
T.Nagar, Chennai 600017,
India.

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